What happens if Uber Eats delivers food to the wrong address?
What happens if Uber Eats delivers food to the wrong address? Unfortunately, if your Uber Eats driver isn't close enough to grab the order and bring it to the correct address, or if you can't figure out which house the order was placed in front of, you'll need to just report the order as missing and get a refund.
Who pays for missing order Uber Eats?
If a customer reports a missing item or incorrect order to Uber Eats support, Uber Eats will investigate. If it meets specific criteria, we will issue a refund to your customer on your behalf. You will then see an 'Order Error Adjustments' section in your Weekly Pay Statements and the Restaurant Manager.
How do I contact Uber Eats UK?
Call us on +448081897190 or +448085015525 You can also call the support line via your Uber app: Tap the 'Help' button in the menu. Tap 'Call Support' and you'll be connected to a trained member of the team.
Can you get a refund from Uber Eats?
If you had an issue with your order, the item you ordered was different from what was delivered to you, or there was an item in your order that was missing, Uber Eats will refund you.
How do I talk to Uber customer service?
- Tap Help in the app menu.
- Find the topic matching your concern.
- Let us know how we can help.