What happens if I miss my Eurotunnel train?
What happens if I miss my Eurotunnel train? If you miss your Eurotunnel crossing, for example due to bad traffic, and want to continue to travel you can: Be placed onto the next available shuttle. The Eurotunnel operates 24/7, so there should always be a next shuttle, unless there is an issue with the service itself.
Can you stand on the Eurotunnel?
Passenger safety on-board the shuttle Passengers should not stand or walk between vehicles or between vehicles and the doors at either end of the carriages during the crossing. Passengers must not tamper with the on-board safety equipment, such as wheel chocks and fire extinguishers.
Can you board an earlier train on Eurotunnel?
Subject to availability you may be offered an earlier departure, if you choose a different departure time to that originally booked, this may be subject to an additional payment of the difference between the price you paid and the price applicable and the departure chosen.
Does Eurotunnel sell out?
No - we do not oversell any of our departures.
What happens if you miss the Eurostar?
What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
How long can a train be delayed before compensation?
Check your train company's website to find out if they offer Delay Repay (they might call it 'delay compensation'. You're legally entitled to compensation of: 50% of your ticket price if you get to your destination between 30 minutes and an hour late. a full refund if you arrive more than 1 hour late.
Can you turn up at the Eurotunnel without ticket?
Well, you can still turn up and buy a ticket at check-in but with dynamic pricing, it's almost certain to be more expensive than pre-booking and is subject to availability at peak times. Once you've booked online (or by phone), you don't get a ticket or anything – just a booking reference number.
What are the cheapest days to use Eurotunnel?
Travel very late or very early in the day and you can cut the Eurotunnel fare to around £200 return on Saturdays or £165 return midweek. By doing so, you could tackle the driving during the night when there will be less traffic.
Why do you have to open windows on Eurotunnel?
1 Answer. To allow for adequate fire suppression, in the event of a vehicle fire in the tunnel. The tunnel's fire suppression system depends upon complete mixing of the released halon gas with all air, without having pockets of high (or low) halon concentration.
How early do you need to arrive at Eurotunnel?
Arrival and check-in times Plan to check-in at least 1 hour and no more than 2 hours before your booked departure time. If it's a busy day, it's unlikely we'll be able to accommodate you on an earlier or later depature.
Can I take sandwiches on Eurotunnel?
Yes, you can bring food with you for personal consumption between Folkestone & Calais, and for your onward journey.
Do you really need to be 90 minutes early for Eurostar?
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.