What happens if I lose my friends and family Railcard?
What happens if I lose my friends and family Railcard? A: If you bought your Railcard online, please go to 'Manage my Railcard' on the website homepage to log in to your account and apply for a replacement. Once logged in, click on 'Details' under your active plastic Family & Friends Railcard, then click on 'Replace Railcard (Lost or stolen)'.
Can I use my family Railcard without a child?
Am I eligible to use a Family & Friends Railcard? A: Any adult can buy a Family & Friends Railcard. To use it, at least one of the group travelling must be named on the Railcard and there must also be at least one child travelling on a child rate ticket.
Can you share a family and friends Railcard?
Yes. As long as either you (as the main Railcard holder) or the second named Railcard holder is travelling with a child, up to a total of four adults and four children travelling together can get discounts.
Can I get a physical copy of my Railcard?
You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
Do they ask to see your Railcard?
A: Yes. You must show your valid Family & Friends Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
What is the difference between family and friends Railcard and two together railcard?
The Two Together Railcard is for two adults (people aged 16 or over) travelling together. It gives no discount on child fares. If you are an adult travelling with a child then the Family & Friends Railcard is the Railcard you need.
Can I cancel my family and friends Railcard?
Unfortunately, once a Railcard has been issued it is non-refundable.
Who is the second cardholder on the Family and Friends Railcard?
The second cardholder can be any adult that might spend time with your children such as a friend, grandparent, or childminder.
Can I renew my family and friends Railcard online?
You can renew your Family & Friends Railcard online when it's within 30 days of its expiry date. Simply follow these easy steps: Log in to your account. Click Renew next to the Railcard you wish to renew.
Can I travel with a lost Railcard?
If you've lost your card or forgotten it you can login to your account. If you have already purchased a discounted ticket and you can't access your Railcard you'll need to speak to station staff before getting on the train to exchange your ticket, otherwise onboard you may have to purchase a full price ticket.
What if I lost my Railcard but already bought ticket?
If you do not have your Network Railcard in your possession when travelling, you are unable to use discounted tickets. Prior to boarding the train, you can go to the ticket office and pay the difference between the Railcard discounted fare and the full fare for the relevant ticket for your journey.
Is there a Railcard for over 30s?
If you are aged 26-30 years old and still in full-time education, you can choose whether to buy a 26-30 Railcard, or buy a 16-25 Railcard as a mature student. Mature students who are over the age of 30, can only choose the 16-25 Railcard option and apply as a mature student.
How important is a Railcard?
Railcards allow you to save up to 33% off most rail fares, including discounts on Advance Purchase tickets. There are eight different railcards available.
What happens if you lose your Railcard?
If you bought it at a station, provided you can produce the completed Receipt portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office.
How do I prove I have a Railcard?
If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
Can I renew my family and friends Railcard at the station?
Yes, if you do not wish to renew online, you can renew your Family & Friends Railcard at any staffed station ticket office in the UK.
Can 2 adults travel on a family and friends Railcard?
The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.
Can 2 people share a Railcard?
Any two adults can be named cardholders, and they can take up to four children with them.
Can I use my boyfriends Railcard?
No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.