What happens if I forgot my Railcard?

What happens if I forgot my Railcard? Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

Do they scan railcards on trains?

I'm just wondering if the barcode gets scanned by the train conductor, will he know that the original ticket had a railcard? Yes, they will.

Do they check if you have a Railcard?

Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

Can you have 2 railcards?

It is possible to add multiple Railcards for different people who are travelling. When the fares are displayed, click on one of the prices to see how much money you have saved with your Railcard. Your total journey cost will include the correct discounts for each of the passengers and Railcards entered.

How do I access my Railcard digitally?

Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.

Is the Railcard online or physical?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you.

Can you get a digital Railcard instantly?

In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

Can I travel without Railcard?

If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard. If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.

Can I put a physical Railcard on my phone?

Unfortunately you can only have one version of your Railcard – either plastic or digital.

What proof do you need for a Railcard?

No. Just your name, address and basic information is required.

Can my friend use my Railcard?

The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.

Can I get an online copy of my Railcard?

If you have ordered a digital Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.

Do I need a physical copy of my Railcard?

Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

How do I find my Railcard download code?

The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.

How do physical railcards work?

If you bought your physical Railcard at a rail station, you must carry your separate 16-25 Photocard that was issued at the time of purchase (or where appropriate a 'Permit to travel without Photocard') and you must present this in any circumstance where you present your physical Railcard (i.e. when buying tickets and ...

How important is a Railcard?

Railcards allow you to save up to 33% off most rail fares, including discounts on Advance Purchase tickets. There are eight different railcards available.

How do I retrieve my digital Railcard?

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.