What happens if I forget to touch out with my Oyster card?


What happens if I forget to touch out with my Oyster card? If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.


Do I tap my Oyster card getting on and off the bus?

Touch your Oyster card in at the start of your journey and touch out at the end on yellow card readers to pay the right fare. Only touch in on buses and trams.


What happens if you tap two cards at once?

You won't get charged twice if you accidentally tap two cards on a reader at once – but you might find the payment goes from a different card to the one you want.


What happens if you tap in with one card and tap out with another?

What happens if I touch in with one contactless card, and touch out with another on the same journey? It's important that you try to avoid doing this, as you'll be charged a maximum fare on both of your cards.


Why has TfL only charged me 10p?

When using your card via contactless, Apple Pay or Google Pay, customers are sometimes charged 1p or 10p as part of an authorisation check. Companies issue this authorisation check to ensure the card is valid and has funds available.


What happens if I forget my Oyster card at home?

You must use an alternative method of payment if you forget your Oyster photocard. We also have the right to charge you a penalty fare if you travelled without your Oyster photocard, and didn't pay for your journey.


What happens if you get caught on a train without a ticket UK?

Under the Penalty Fares regulations, passengers who are found without a valid ticket for their journey must pay either: a Penalty Fare of £20. twice the full applicable single fare to the next station at which the train calls, whichever is the greater.


Do you get money for returning Oyster card?

If you no longer need an Oyster card, you can get a refund of the initial deposit (the £5 you paid to get your card) AND any remaining pay-as-you-go credit (any money you put on your card via the website or app, or at a station or shop, to pay for travel).


Can I use my Oyster for 2 people?

Only one person can travel with an Oyster card at any time. If 2 people are travelling together they need 2 Oyster cards. However another person can use your Oyster card when you are not travelling.


Is Oyster cheaper than buying a ticket?

You can add money to an Oyster card or use contactless (card or device) straight away. You only pay for the journeys you make and it's cheaper than buying a paper single or return ticket (train companies may offer special deals on some journeys).


Can I use my Oyster with no money on it?

A card with a negative balance may only be reused once it is topped up. The Oyster card deposit has been there specifically to prevent customers having an incentive to discard cards with a negative balance.


Do you have to tap out with Oyster card?

If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.


What happens if you forget to tap your card when you get off the bus?

If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.


What do I do if TfL overcharged me?

If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.


Do TfL always prosecute?

Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.