What happens if I forget to tap off with my card?


What happens if I forget to tap off with my card? If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.


Can EZ-Link card be refunded?

For refunds, please visit any TransitLink Ticket Office and present your Card and NRIC/Passport. If the outstanding balance is less than $100, and EZ-Reload is not activated, you are entitled to an immediate refund in cash.


How much does it cost to replace an EZ-Link card?

An EZ-Link card which is sold at SimplyGo Ticket Offices, Concession Card Replacement Offices, SimplyGo Ticketing Service Centres, Passenger Service Centres and 7-Eleven, each costs $10, out of which $5 is stored-value for use.


What happens if you tap two cards at once?

You won't get charged twice if you accidentally tap two cards on a reader at once – but you might find the payment goes from a different card to the one you want.


Can your go card go negative?

However, should the rare occasion arise when, due to a systems problem or otherwise, a purchase occurs with not enough funds in the GOCard Debit Account (creating a “shortage” or “negative amount”), the “owed” funds will automatically be deducted from the next deposit.


What happens if you forget to tap off?

Missed Tap Off Cost If you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.


What is tap tap cap?

TapTapCap is Lothian Buses' capped contactless system. For adult passengers, tap the same card or mobile payment device for every journey across our entire network, and the following morning we'll automatically charge you the cheapest adult daily fare for the journeys you've made.


What happens if you dont tap your card off the bus?

If you don't tap off, your card will be charged the maximum fare.