What does the yellow thumbs up mean on booking com?
What does the yellow thumbs up mean on booking com? Michal, yes that means you have joined the PPP. In the search box you can find details, if you are eligible you can enter PPP program, your visibility is up graded but you also pay more commission for that.
What are the yellow stars on booking com?
On hovering over the yellow boxes of other properties, it says 'awarded to home and apartment-like properties by Booking.com. These represent quality ratings based on factors such as facilties, size, location and service. '
Can you leave a review on booking com if you didn t stay?
Eligibility to leave a guest review Only guests who booked stays through our platform—including no-shows and people who booked a property for family or friends—and/or stayed at your property can leave a review. Sometimes, someone might make a reservation on behalf of a friend, family member, or colleague.
How do I respond to a bad review on booking com?
Responding to bad reviews is the best way to mitigate their negative impact on your property listing. To do this, log in to your Extranet account and click “Guest Reviews.” You will be redirected to your review dashboard, where you can use filter reviews to find the review you wish to reply to.
Is free cancellation on booking com really free?
The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival. If the guests do not turn up for the reservation, then they are charged for the price of 1 night as the no show penalty (same as the cancellation fee).
How many levels are on booking?
There are three levels of Booking.com's Genius loyalty program, the highest of which offers up to 20% discount on stays.
Is cancelling on booking com easy?
Step 1: Look for the confirmation email you received after booking. In this email, you will find a “Cancel Booking” button. Step 2: Click the “Cancel Booking” button. Step 3: You will be redirected to a page with the details of your booking.