What does luxury hospitality mean to you?
What does luxury hospitality mean to you? Service and the emotional connection Together they create a guest experience that is unique to the brand and the property. When done right, when genuine, authentic and meaningful – however big or small that emotional connection might be – this is what luxury hospitality is today.
Why is luxury important in hospitality industry?
Luxurious experiences are often associated with premium-priced products or services. Luxury, therefore, is perceived as something that adds value to people's lives via upgraded quality or service, normally in exchange for premium pricing.
Why do people prefer luxury hotels?
The new travel luxury: Uniqueness Guests still want fine wines and rich fabric, but they want greater personalized attention. A study from global hotel consultancy HVS London found that the upcoming generation of travelers believe luxury means having unique, enriching life experiences.
What is luxury hospitality management?
Luxury Hospitality Management specialisation. The specialisation in Luxury Hospitality Management explores the very meaning and substance of what luxury represents. This course will equip you with the skills to become a manager in an increasingly demanding exclusive professional environment.
What do luxury hotel customers want?
Lifestyle trends that today's guests want include an authentic local environment, food and cooking, wellness, and health. For the affluent guest who loves yoga, for example, a themed hotel might offer aromatherapy yoga rooms, week-long yoga retreats, a meditation room onsite, and a restaurant with healthy foods.