What do the yellow dots mean on booking com?
What do the yellow dots mean on booking com? These represent quality ratings based on factors such as facilties, size, location and service.
What will cause a booking to be Cancelled?
There can be different reasons for why a booking is cancelled. A customer may have requested something that was not available (e.g., car parking), a customer may have found later that the hotel did not meet their requirements, or a customer may have simply cancelled their entire trip.
Is free cancellation on booking com really free?
The guest can cancel free of charge until 1 day before arrival. The guest will be charged the first night if they cancel within 1 day before arrival. If the guests do not turn up for the reservation, then they are charged for the price of 1 night as the no show penalty (same as the cancellation fee).
Is cancelling on booking com easy?
Step 1: Look for the confirmation email you received after booking. In this email, you will find a “Cancel Booking” button. Step 2: Click the “Cancel Booking” button. Step 3: You will be redirected to a page with the details of your booking.
Can booking com cancel your reservation?
When you use the “Request to cancel a reservation” feature, the reservation will be canceled free of charge. In case cancellation fee applies, guests have to contact the Booking.com customer service or manage their reservation directly via the booking confirmation of their account.
How do you politely cancel a reservation?
I would like to cancel my booking (including the reference number). Unfortunately, I will no longer be able to make this date/time. Please let me know when you receive this email and if my booking has been canceled. I apologize if this news causes disruption or inconvenience.