What do people say about Southwest Airlines?

What do people say about Southwest Airlines? Usually a reasonable price, Always good and friendly people to help out when something goes wrong. I once missed my flight out of Orlando at Christmas time - I was horrified but they managed to get me on another flight and although I had been really upset they made me believe it was not a problem to them at all.

What are weaknesses of Southwest Airlines?

Why is Southwest better than JetBlue?

Why is Southwest better than JetBlue? This is because JetBlue's low-cost strategy focuses on charging higher prices for a packaged service. In contrast, Southwest is more intent on cost-efficiency and customer satisfaction from efficient operations, made possible by its larger fleet.

Is Southwest usually on time?

As a result, Southwest ranked sixth for on-time performance in Dec. 2022, despite canceling 14.6% of its flights that month.

Why do people like to fly Southwest?

Southwest is more flexible than any other airline. Flight prices also change. There's no airline that gives consumers the same flexibility as Southwest Airlines, and for that I'm extremely grateful. As long as you cancel at least 10 minutes before boarding, you can keep a credit for your flight.

Should I trust Southwest Airlines?

Southwest Airlines safety record According to AirlineRatings.com, Southwest Airlines has a 7/7 safety rating in 2023. However, Southwest is no longer part of the top 20 safest airlines in the world, like it was in 2021.

Is Southwest usually the cheapest?

Even though Southwest often has some of the lowest fares you'll find, there are still easy ways to save even more. Of course, the ultimate Southwest money saver is the Companion Pass. You can earn the opportunity to fly a companion with you almost free for nearly two years if you qualify at the right time.

Why do customers love Southwest Airlines?

In addition to its commercial and financial success, Southwest Airlines is known for its excellent customer service. Southwest has built an impeccable reputation by putting customers first and by making sure their employees are content and financially secure.

Is Southwest a big airline?

Southwest Airlines Co. is a major airline based in the United States and the world's largest low-cost carrier. It is headquartered in Dallas, Texas, and has scheduled service to 121 destinations in the United States and 10 additional countries.

Is Southwest stable now?

Derivation Summary. Southwest's 'BBB+' rating is in line with Ryanair and is several notches above most North American competitors. Southwest's rating is supported by its strong balance sheet, large balance of unencumbered assets and low-cost structure.

Why is Southwest underrated?

A major factor has to be its service, which in my experience is far less surly and prone to power-trips than on other airlines. Their crew members aren't perfect, but it's not uncommon to see Southwest flight attendants smiling, joking and singing as they go about their job.

Why do employees love Southwest Airlines?

People come first. We're a Company that takes care of its People and its communities, and our People take care of each other. (We're Cohearts, after all!) Our unique Southwest^® Culture is woven into all aspects of our business, from we treat each other to how we provide Next-Level Hospitality to our Customers.

Is Southwest Airlines popular?

Travelers love Southwest Airlines, according to J.D. Power's annual ranking of the top U.S. air carriers.

Is Southwest a more expensive airline?

Southwest is still more affordable Our analysis found that Southwest's Wanna Get Away fares were, on average, cheaper than main cabin airfares on American, Delta and United in every scenario except one: American Airlines Main Cabin seats were about 1.5% cheaper than Southwest fares during the holiday season.

Why are Southwest employees so happy?

Southwest's philosophy is happy employees = happy customers = happy investors. Southwest puts their employees first by: Empowering employees to do the right thing for the customer and for the company. Ensuring employees have the latitude and support to do what they believe is right.

Why are people loyal to Southwest Airlines?

Southwest Airlines has a legion of fans because of its low fares and simple loyalty program. Southwest Rapid Rewards members can earn points by flying, spending on co-branded credit cards, shopping online and more. Points are most notably redeemable for any Southwest flight that has a seat available.

What do people think about Southwest Airlines?

Travelers love Southwest Airlines, according to J.D. Power's annual ranking of the top U.S. air carriers. Southwest finished first in economy and budget airline rankings published by the consumer research firm last May.

How does Southwest rank as an airline?

Southwest Airlines ranked as the second best domestic airline, according to Bounce's 2023 Airline Index.

What is the safest airline in the US?

Hawaiian Airlines is one of the safest airlines in the United States, which should come as no surprise given its sterling crash-free record. The airline has a fleet comprised entirely of Boeing aircraft and an average age of 12.8 years, the third-highest in North America.

Is Southwest better than Delta?

If you're choosing between Delta and Southwest When you factor in earnings rates, basic economy considerations, in-flight entertainment and pet friendliness, Southwest just edges out Delta. (See our annual best airline comparison.) Fly Delta if: You live near a hub.

Is Southwest better or American Airlines?

Southwest: The results. When considering Southwest Airlines versus American Airlines, our vote goes to Southwest Airlines. It charges less in fees, it gives guests the ability to earn a valuable Companion Pass, its points offer more value and it's known for great customer service.

Is Southwest a good airline to fly?

What is so special about Southwest Airlines?

Our commitment to our Customers is seen throughout the Southwest travel experience, from our “no change fees¹”, “bags fly free²”, and “flight credits don't expire³” policies to the range of benefits available through our Rapid Rewards^® program.