What do housekeepers do when they find drugs?
What do housekeepers do when they find drugs? The housekeeper can enter the room, and inform management of any drugs. Management can then contact the police, who will get a warrant, search the premises, obtain the guest's contact information from the hotel registry, and potentially arrest the guest.
What happens when a body is found in a hotel room?
After the coroner removes the body, the police finish the investigation to find the cause of death. Once the police released the scene back to the property owner, it is then up to the hotel owner to clean up body fluids. They have to make sure all surfaces are disinfected and the environment safe for all future guests.
What are hotel legal responsibilities?
Hotels must actively police their facilities. They also must take reasonable care over the safety of their guests' property. There may be limits on their liability for property, which must be disclosed, and guests may have to deposit certain property with the hotel for safekeeping.
How do hotels find out if you smoked?
How Can A Hotel Tell if Your Smoke: Air Quality Sensors. Given the methods people use to hide the fact they smoked, hotels are beginning to install air quality sensors that detect smoke. Even if people use tricks to hide their smoke, they can not fool sensors that are designed to discern such substances.
What is the Hilton 5 10 rule?
Simply explained, the 10 and 5 Rule suggests that anytime a guest is within ten feet of a staff member, the staff member should make eye contact and warmly smile to acknowledge the oncoming guests.
What is the 5 feet rule in hotel?
Once the employee is within 5 feet of the guest the employee must stop what they are doing, if it is a distraction, and then greet the guest verbally, preferably using the guest's last name (if known) in the greeting. This notion is important because it makes guests feel very warm and welcomed by the hotel's employees.
Can you be forced to leave a hotel room?
Generally a hotel or motel can force a guest to leave if the hotel or motel guest does not pay for the room or breaks the hotel or motel rules. However, if you have stayed in the hotel or motel long enough to become a tenant, you cannot be put out unless the motel or hotel files an eviction case against you.
What are the rights of the guest in the hotel?
In conclusion, the rights of hotel guests cover a range of aspects from safety and cleanliness to privacy and fair treatment. These rights are crucial in ensuring a satisfactory stay and are designed to protect you from any undue mishaps or inconveniences. However, these rights may be compromised in some situations.
Who is responsible if drugs are found in a hotel room?
Possession Charges: If drugs are found in a hotel room and there is no clear indication of who they belong to, anyone in the room could potentially be charged with possession. This charge can result in fines, probation, and even jail time, depending on the severity of the drug and the amount found.
Do hotels keep notes on guests?
Hotels typically keep records of guests for a period of time that is determined by the individual hotel's policies. Generally, hotels will keep records for at least one year after a guest has checked out.