What do hotel receptionists do at night?
What do hotel receptionists do at night? As a night shift front desk receptionist, you take reservations, perform guest check-in and check-out, answer questions about hotel amenities, and create and track keys to guest rooms. Night shift can also involve light cleaning, paperwork auditing, processing credit card payments, and other end-of-day tasks.
What is the daily routine of a hotel receptionist?
Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision.
Is hotel front desk stressful?
It's emotionally and psychologically taxing to work in a hotel. At the front desk, you're the person guests think to call and yell at - not the people who're actually the culprit.
What are the disadvantages of being a hotel receptionist?
But working shifts can be tough too, your body needs to learn to adjust fast to getting up very early some days and going to bed pretty late others, the real challenge for many of us comes when one day you need to work until late in the evening and next day (with barely 4 hours of sleep) you must be up on your feet ...
Is hotel receptionist easy?
The job of a front desk executive is intense and demanding. However, it can be very rewarding, especially for an employee who does their job efficiently.
Do hotel receptionists get tips?
Pro tip: Tip everyone: While most travelers know to tip a bellman or valet, few leave anything for the front-desk agent—despite their enormous power to influence the quality of your stay. “The front desk isn't a tipped position, so when you do tip, it makes them beholden to you,” Tomsky said.
Do hotel receptionists stand all day?
Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks.