What do guests look for in a resort?
What do guests look for in a resort? A high-quality but authentic service These days though, guests' expectations in a hotel are through a higher level of clean and basic amenities, a level that goes way beyond just a comfortable bed, clean rooms, corridors, a reliable WIFI connection, and other complimentary toiletries.
What are guest expectation in a resort?
What are guest expectations? Guest expectations are the amenities, services, and overall customer experience that individuals anticipate when they stay at a hotel. With an acute awareness of guest expectations and how to meet them, you can positively impact the guest experience and strengthen your brand.
What are common resort features?
Some of the most common amenities and services offered include: Accommodation Options: Resort hotels typically offer a variety of room types and suites to meet the needs of different travelers. These may include standard rooms, deluxe rooms, and suites with separate living areas and multiple bedrooms.
What are the qualities of a good resort?
- A Stunning Location. First up: location, location, location! ...
- Unparalleled Service & Convenience. We mentioned customer service earlier, but it bears repeating. ...
- Outstanding Decor and Room Amenities. ...
- A Memorable, Satisfying Dining Experience. ...
- Activities & Fun.
What do guests look for in hospitality?
Relevant amenities: Guests want comfort and entertainment. Rooms should be comfortable and clean, and amenities like restaurants and pools are a major bonus. Local attractions: Hotels are often located near popular tourist attractions.