What departments does rooms division handled?


What departments does rooms division handled? Lesson Summary The rooms division of a hotel includes a variety of departments, including reservations, front desk, housekeeping, concierge, guest services, and security. This department attends to the needs of the guests, from their first contact and reservations to check-out.


What is a room service person called?

Room attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.


Which department manages the room service?

Food & beverage department The food and beverage department of a hotel can include everything from room service to restaurant management. From purchasing produce and pricing menus to taking orders and serving customers, a lot goes into making the food & beverage department functional.


What are the 3 major areas of housekeeping department?

Housekeeping Department Layout in Hotel
  • Office of the Executive Housekeeper - The administrative work of the department is carried out here.
  • Housekeeping Control Desk -It is accessible and operational 24 hours a day. ...
  • Laundry Area - Washing, ironing, dry cleaning, folding of linen and staff uniform takes place here.


What is an example of room service?

Room service is a service in a hotel by which meals or drinks are provided for guests in their rooms. Guests can place an order for room service on the phone by dialing 118. Dine in the hotel restaurant or order food from room service. If you'd rather dine in your room, ask for our room service menu.


Is room attendant same as housekeeping?

A room attendant works as part of the housekeeping team at a Hotel & other sectors. Their duties involve cleaning and sanitizing rooms, stairways, hallways, and guest areas. They clean and wash furniture, carpet, windows, sanitize bathrooms, change bed linens, and replace towels.