What can I do if airline is not refunding?


What can I do if airline is not refunding? File a claim against the airline if they continue to refuse your refund. If you're in the US, you can file a claim directly with the Department of Transportation, while other countries have different avenues. Keep calling. It can be frustrating but keep following up with the airline.


Can I dispute an airline charge?

Yes, it's possible to dispute a non-refundable airline ticket, but success depends on the airline's policies and the reason for the dispute. You can try contacting the airline's customer service and explaining your situation.


What to do if an airline refuses to refund your money?

If an airline flat-out refuses a refund, and you think you're entitled to one under DOT policy, your next best action is to dispute the charge on your credit card and file a complaint with the DOT.


Can you get money back for airline delays?

Schedule Change/Significant Delay - A consumer is entitled to a refund if the airline made a significant schedule change and/or significantly delays a flight and the consumer chooses not to travel. DOT has not specifically defined what constitutes a “significant delay.”


Do all airlines have to refund Cancelled flights?

Am I Entitled to a Refund? In the following situations, consumers are entitled to a refund of the ticket price and/or associated fees. Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.


How do I write a letter requesting a refund from an airline?

I have attached a copy of [state any copy of documents you attached to the letter] to this letter. I am now asking that [name of airline] provide a refund of my flight for [total refund requested] as per [name of airline]'s refund policy. Please refund this balance to [state where you want the refund sent to].


Do airports check your money?

Does Money Get Flagged During Scanning? Scanners at airports are operated in a way that they can detect thick wads of cash. This money is counted to determine how much it is, and the person carrying it might be questioned.


How do I get my money back instead of an airline credit?

So the airline has offered you a voucher, which is perfectly legal, but you'd rather just have the cash. You'll need to proactively ask your airline for a cash refund in writing. The same goes for if you've booked through an online travel agency like Expedia. They are also covered under DoT rules.


What are my rights when an airline cancels my flight?

If airlines cancel a flight for any reason, passengers are legally entitled to a full refund, including for ticket price, taxes, baggage fees, extra charges and ancillary fees. Travelers must receive that refund within seven business days if they paid by credit card, and within 20 days if by cash or check.


Can I get compensation for a 2 hour flight delay?

So if your flight is delayed by 2 hours, there is no compensation. However, you can make a different claim. For example, if your flight is delayed by two hours or more, your airline must take care of you by offering you support services. These can be very different.


How do I get a maximum refund on a flight cancellation?

You can get money back from airlines in case your flight gets cancelled, regardless of the reason. an airline must offer you a full flight refund for all flights within the same booking. an airline must find you a replacement flight so you can reach your final destination.


Can you sue airline for cancellation?

But just because you can't normally sue an airline if your flight was canceled, doesn't mean you don't have any rights at all. In 2011, the DOT enacted an airline passenger Bill of Rights -- a list of consumer protections regarding lost luggage, long delays, hidden fees, and getting bumped from your flight.


Which airline bumps the most?

Frontier Airlines bumped the biggest proportion of passengers of the 15 largest US carriers in early 2023. Of every 10,000 Frontier passengers, 3.73 were involuntarily denied boarding due to oversales, the DOT said. Allegiant, Delta, Endeavor, and Hawaiian didn't bump any passengers in the quarter, per the DOT.


Why are airline refunds taking so long?

That may be because of the large number of flight cancellations and delays, as the airline industry has struggled to keep up with the post-pandemic demand for travel. On average, 1 in 5 flights arrived behind schedule as of July 2022.


Is it illegal for an airline to refuse a refund?

If the airline resists, tell them you know you are legally entitled to a full refund. The law says you can't be forced to accept a credit or voucher instead of all of your money back, including baggage fees, seat selection fees, taxes, etc.