What attracts guests to a hotel?


What attracts guests to a hotel? There's no better way to do this than to offer an outstanding food menu selection and amenities, improved room bookings, competitive prices, and discount offers. But that's not all. A challenge common to hotels seeking to attract new guests to their hotel is the challenge of an overcrowded and competitive marketplace.


What makes a hotel better?

Every person who travels has their own idea of what makes for a good hotel, but most agree that there are six qualities that make for an exceptional stay. These include service, cleanliness, price, location, management, and the hotel's environment.


How do you satisfy a guest?

Achieve Guest Satisfaction (Every Time!) in 7 Simple Steps
  1. Get to know your guests before they even check in. ...
  2. Anticipate your guests' needs (and respond to them quickly!) ...
  3. Prepare for (and personalise) your guests' departure. ...
  4. Ask your guests for post-stay feedback. ...
  5. Respond to your reviews (both positive and negative!)


How can I make my hotel unique?

Make Guests Feel “At-Home” and Like They're a Local Give them what they want by creating a comfortable environment, with things like plush bedding and large bath towels. Consider providing extra amenities such as popcorn for watching movies or making s'mores for enjoying by a fire pit.


What do luxury hotel guests want?

Lifestyle trends that today's guests want include an authentic local environment, food and cooking, wellness, and health. For the affluent guest who loves yoga, for example, a themed hotel might offer aromatherapy yoga rooms, week-long yoga retreats, a meditation room onsite, and a restaurant with healthy foods.


How can I make my hotel more romantic?

Portable Bluetooth Speaker: Playing your favorite songs can make the ambiance even more romantic. Choose a speaker with good sound quality. Luxurious Bedding: Bringing your own satin or silk pillowcases can elevate the comfort of the hotel bed. Massage Oil: A scented massage oil can lead to a romantic massage session.


What can hotels do to attract and retain loyal guests?

Retain customers with the easiest hotel CRM
  • Explore your CRM for old leads. ...
  • Market to your guests' past interests. ...
  • Understand the motivations behind repeat bookings. ...
  • Offer the right repeat booking incentives. ...
  • Apply guest feedback to future stays. ...
  • Know your VIPs and personalize their experience.


How do hotels attract more customers?

Are you searching for winning strategies to bring in new guests and increase bookings at your hotel? There's no better way to do this than to offer an outstanding food menu selection and amenities, improved room bookings, competitive prices, and discount offers.


How do I attract people to stay in my hotel?

11 Hotel Strategies to Attract Customers
  1. Use a guest management system to build a marketing database.
  2. Implement email marketing.
  3. Capture more guest reviews and manage them online.
  4. Leverage social media.
  5. Optimize for local SEO.
  6. Consider old-fashioned advertising.
  7. Revamp your website and make booking as easy as possible.


How do I attract Millennials to my hotel?

Most travelers today, especially millennials, are not loyal to a hotel brand. The best shot at grabbing their attention is offering guests a truly unique and personalized experience. Offering packages crafted specifically to suit millennials' needs is a great way to attract more direct reservations.


What makes a 5 star hotel special?

Five-star hotels boast their attention to detail, catering the experience to each guest, whether that be with personalized menus or by accommodating special room requests. Five-star hotels are usually architecturally beautiful and located in state-of-the-art facilities.


What makes hotel guests happy?

First impressions are everything Guests often travel a long way to enjoy a hotel and travelling can be stressful, so the 'check in' experience should be as seamless as possible. Extra touches such as providing warm hand towels, a snack or a refreshing drink encourages guests to relax and puts them at ease.


What do guests look for in hospitality?

Relevant amenities: Guests want comfort and entertainment. Rooms should be comfortable and clean, and amenities like restaurants and pools are a major bonus. Local attractions: Hotels are often located near popular tourist attractions.