What are the three free things every hotel lobby should have?
What are the three free things every hotel lobby should have?
- Wifi. Access to the internet is now an expectation, and the benefits of providing free Wifi in your hotel lobby far outweigh any negatives expenses. ...
- Access to water. ...
- A place to sit down.
How do you ask for perks at a hotel?
Just ask for upgrades And if it doesn't affect how they run their business, the hotel is usually more than happy to accommodate your request.” It's always worth a shot to see if you can get a room upgrade, free parking or other amenities. If you don't ask, you'll never know.
What are hotel welcome amenities?
Hotel welcome amenities typically take the form of food and drink, although they can sometimes be more luxurious or creative items, such as rose petals on the bed to surprise you for an anniversary celebration or balloons to mark a child's birthday.
What are three main types of guest requests?
The three main types of requests guests make at the front desk are reservations, registering, and checking-out. What is the purpose of the group resume book? What kind of information is contained on group resumes, and how does the front desk use such information?
What can you ask for in a hotel for free?
- Toothbrush & Toothpaste. These items usually aren't in the room waiting for you when you arrive, but most hotels have toothpaste and toothbrushes on hand and will bring them to your room for free. ...
- Extra Pillows & Blankets. ...
- Shampoo & Conditioner. ...
- Soap & Moisturizer. ...
- Wi-Fi.
What are three items that a hotel would lend to a guest in the room?
Types of guest loan items The types of items that a hotel makes available for guests to borrow vary from hotel to hotel. Such items typically include refrigerators, sewing kits, air purifiers, white noise machines, cribs, bed boards, computer and phone charge cords, and voltage adapters.
What are some common special guests requests?
Note – An extra blanket, pillow or towels are very normal requests. Some guests may request a bathrobe, more shampoo, floral arrangements, etc. NOTE – not all requests by the guest are for additional/extra items, some are for service e.g.the room to be serviced, shoeshine, laundry to be picked up, etc.
What is complimentary for hotel guests?
Examples: Complimentary bottle of water in your room, free Wifi, complimentary room service, an upgrade to a higher room category without additional costs. Guided visits and excursions in addition to a hotel stay can also be an added value that a hotel decides to offer its guests for free.
What are the five things you expect a hotel to have?
- Safety and Security. It goes without saying; you want to feel safe wherever you lay your head down at night. ...
- Upstanding Customer Service. A hotel's customer service must go above and beyond at all times. ...
- Great Amenities.
- Breakfast.
How do you make guests feel welcome in a hotel?
- Establish eye contact.
- Dress to impress.
- Ask questions.
- A smile goes a long way.
- Offer to help.
- Be cordial even if you're busy.
- Make guests feel special.
- Indicate points of interest within the hotel.