What are the skills required for hotel guest service agent?
What are the skills required for hotel guest service agent? They must be able to communicate effectively with guests and other hotel staff, and have a friendly and professional demeanor. Guest Service Agents must also be able to multitask and work in a fast-paced environment. This is a front-line position that requires a high level of customer service skills.
How do I become a successful hotel receptionist?
To become a Hotel Receptionist, you'll need to have:
- Clear speech.
- A polite manner.
- A high standard of personal presentation.
- Excellent verbal and written communication skills.
- A good telephone manner.
- Customer service skills, patience and tact.
- The ability to be calm and well organised, even when working under pressure.