What are the six principles of hospitality?
What are the six principles of hospitality? What are the six principles of hospitality? The Sharia Basic Principles in hospitality consist of six (6) principles, among others, namely the principle of consumption, the principle of entertainment, the principle of business activities, ethical principles, principles of boundary relations, and principles of layout.
What is 72 hour rule in hotel?
Reservations must be cancelled seventy two (72 hours) hotel time, prior to your arrival date, in order to avoid a one (1) night full room cancellation fee. If reservations are cancelled less than 72 hours before the arrival date, you will may be charged the full room charge plus taxes.
What is the 5 feet rule in hotel?
Once the employee is within 5 feet of the guest the employee must stop what they are doing, if it is a distraction, and then greet the guest verbally, preferably using the guest's last name (if known) in the greeting. This notion is important because it makes guests feel very warm and welcomed by the hotel's employees.