What are the main segments of airline customers?


What are the main segments of airline customers? Traditionally, the airlines have segmented the air travel market into business and non-business classes and marketed their services accordingly.


What do customers look for in an airline?

And it's not only about the time onboard but the whole travel experience. “When picking an airline, my main factors would be price, schedule, comfort,” said Megan, 31 of Gastonia. “And I guess on comfort, not just on the plane but also at the airport.”


What does AAA mean in aviation?

The navigable airspace is a limited national resource. Navigable airspace is defined as the airspace at or above the minimum altitudes of flight that includes the airspace needed to ensure safety in the takeoff and landing of aircraft.


What are the airline customer tiers?

Airlines typically divide their elite members into tiers like silver, gold and platinum, with increasingly difficult requirements to earn the status (but better benefits). Here are some of the most common perks for elite members of some of the biggest U.S. airlines: American, United and Delta.