What are the main duties of the reservations staff?
What are the main duties of the reservations staff? Reservation Agent Responsibilities: Helping plan travel itineraries by suggesting local tourist attractions and places of interest. Processing payments and sending confirmation details to customers. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services.
What is the role of a reservations agent and how it differs from a front desk agent?
A Reservation Agent is the person who sets up the booking in advance, while the Receptionist is the person who welcomes the guests when they arrive at the time of their booking.
What are the procedures in handling reservations?
6 Stages Of Reservation Process in Hotel Industry
- Identification of the sources of business: ...
- Communication with the Hotel: ...
- Formulation of the reservation request: ...
- Reservation Acceptance: ...
- Confirmation notification: ...
- Modification and pre-arrival activity:
What are the four 4 sources of reservations?
The most common sources of reservation are : Travel agent, Companies/corporate houses, Airlines, Embassies/consulates, Government Office and Ministries and Personal approach.