What are the key elements of Southwest Airlines culture?


What are the key elements of Southwest Airlines culture? Southwest® is known for our legendary Hospitality and world-famous where People come first. We care for our People and communities, and our People care for each other. Our Culture is woven into all aspects of our business, from how we treat each other to how we provide Hospitality to our Customers.


Is Southwest airline a good employer?

How do employees rate Southwest Airlines? Employees rate Southwest Airlines 4.1 out of 5 stars based on 4,228 anonymous reviews on Glassdoor. In 2010, 2011, 2012, 2013, 2018, 2019, 2020, 2021, 2022 and 2023, Southwest Airlines employees have voted their company to be one of Glassdoor's Best Places to Work.


How did Southwest Airlines build its culture?

Kelleher's culture code started with “an audacious commitment” to put employees first, customers second, and shareholders third. As a storyteller, Kelleher understood that culture is not something that a committee brainstorms once and moves on. Instead, cultures are built on stories that leaders share daily.


What is the culture of Southwest Airlines?

Southwest® is known for our legendary Hospitality and world-famous Culture where People come first. This philosophy has defined us from day one as a reflection of the life and Leadership of our President Emeritus Colleen Barrett, the original architect of Southwest's Culture. Her influence continues today.


What is Southwest Airlines secret to success?

Southwest Airlines has a unique business model that is based on keeping costs low. They do this by flying only one type of plane, which makes maintenance and training easier, and by using a point-to-point system instead of a hub-and-spoke model, which reduces the need for expensive airport infrastructure.


Which airline has the best culture?

World's Leading Cultural Airline 2021
  • Air China.
  • Air New Zealand.
  • Japan Airlines.
  • Qatar Airways.
  • SriLankan Airlines.
  • Swiss International Air Lines.
  • Thai Airways.
  • Vietnam Airlines.


What are Southwest Airlines main strengths?

Southwest Airlines Strengths
  • Excellent Operational Efficiency. ...
  • Profitability and Financial Stability. ...
  • Strong Leadership. ...
  • Limited international presence. ...
  • Labor relations and union issues. ...
  • Vulnerability to external factors. ...
  • Leveraging Digital Transformation. ...
  • Growth in the Cargo Business.


What are the 3 core values of Southwest Airlines?

Core Values. Southwest Airlines' core values, 'Live the Southwest Way: Warrior Spirit, Servants Heart, Fun-LUVing Attitude' and 'Work the Southwest Way: Safety and Reliability, Friendliness, Service, Low Costs' are cornerstones of how they conduct business.


Why is Southwest Airlines one of the best companies to work for?

As one ramp agent puts it, the company has “great work schedule flexibility in most departments within Ground Operations and Inflight.” Free unlimited flights within company destinations, a competitive 401(k) company match and a great stock purchase plan are other perks employees appreciate.


Why do people prefer Southwest Airlines?

Southwest Airlines' business model is based on extremely efficient operations, low-cost pricing, and innovative logistics solutions. Furthermore, their strategy also includes a deep focus on customer experience and looking ahead. Finally, none of this would be possible without a motivated team of employees.


What is Southwest motto?

The airline's slogan (as of 2022) is Low fares. Nothing to hide.