What are the five things you expect a hotel to have?


What are the five things you expect a hotel to have?

Five Basic Services You Should Expect From Your Hotel
  • Safety and Security. It goes without saying; you want to feel safe wherever you lay your head down at night. ...
  • Upstanding Customer Service. A hotel's customer service must go above and beyond at all times. ...
  • Great Amenities.
  • Breakfast.


What makes a hotel unique?

They might boast a unique location, magnificent architecture, or striking decor. Maybe it's the atmosphere that makes them memorable. Whether they're high-end luxury properties or small boutique hotels, these establishments are the ones that travelers will make an extra effort to visit.


How to fit 5 in a hotel room?

Most hotel rooms are equipped with a certain number of beds, usually one or two. If you have five people in your group and the room only has one or two beds, you can still make it work. One option is to use the existing bedding and have some people share a bed.


What makes a hotel 5 star or 7 star?

Generally, the room size and additional amenities in a room, restaurant, entertainment, swimming pool, spa, gym and fitness centre, variations in room such as suite, conference facilities, shopping and sports facility, bar, locality and environ may be considered in the star rating.


What should a 4 star hotel have?

4-Star Rating: Upscale Comfort Four-star hotels offer loads of special services and amenities, including concierge services, fine dining, multiple pools, and hot tubs, high-class fitness centers, bellhops, room service, valet parking, day spas, limousine services, and an array of special suites.


What to expect in a 5 star hotel?

Five-star hotels include an extensive breakfast buffet and an assortment of restaurants and dining options. Guests can also expect free access a range of world-class recreational amenities including tennis courts, spa services, swimming pools and 24-hour fitness centers.


What to expect in a luxury hotel room?

Lavish bathrooms with upscale features such as heated floors and soaking tubs. High-end, lush linens and towels. Deluxe pillows and mattresses so your sleeping hours are as blissful as your waking ones. Beautiful views in every direction – inside and out.


What are the main things you expect from a good hotel?

5 Characteristics of a Good Hotel
  • Quality Customer Service. From the moment you step in an hotel till your last day in your allocated room, the hotel staff would largely determine the quality of your experience. ...
  • Comfortable and Well Equipped Rooms. ...
  • Clean and Tidy Environment. ...
  • Free Internet Access.


What is the most important in a hotel?

Cleanliness is paramount, as it ensures guests feel safe and comfortable throughout their stay. Contactless check-in helps guests feel at ease when they arrive, while room comfort is essential to a good night's rest.


What makes a hotel 5 *?

Some of the services guests may find at a 5 star hotel include a personal butler, doorman, designated concierge, around-the-clock room service, valet parking, spas with trained masseuses, gyms with personal trainers, live entertainment, and even child care.


What are three good things about hotel?

11 Things We Love About Hotels
  • 24-hour room service. Breakfast in bed at The Surrey in New York City. ...
  • Designer toiletries. Miami's Betsy Hotel features chic rooms — with even chicer toiletries. ...
  • Minibars with local treats. ...
  • High-tech rooms. ...
  • His-and-hers vanities. ...
  • Cozy robes. ...
  • Free cocktail hours. ...
  • No lines at check-in.


What do luxury hotel customers want?

Lifestyle trends that today's guests want include an authentic local environment, food and cooking, wellness, and health. For the affluent guest who loves yoga, for example, a themed hotel might offer aromatherapy yoga rooms, week-long yoga retreats, a meditation room onsite, and a restaurant with healthy foods.


What to expect from a 7 star hotel?

A seven-star hotel might have any number of facilities. Pool and spa facilities will be numerous and varied, with a record-breaking range of available facilities and procedures. The restaurants will serve food prepared by Michelin-star chefs. Every suite and room might have a unique design.


What things should a hotel have?

Amenities are those things that make staying at a hotel enjoyable and comfortable. They include common hotel room items such as TVs, sound systems, refrigerators, mini-bars, free Wi-Fi, coffee-makers, hairdryers, and more. Amenities often include personal items like the toiletries the hotel provides.


What attracts guests to a hotel?

There's no better way to do this than to offer an outstanding food menu selection and amenities, improved room bookings, competitive prices, and discount offers. But that's not all. A challenge common to hotels seeking to attract new guests to their hotel is the challenge of an overcrowded and competitive marketplace.


What makes a hotel 6 star?

Additionally, amenities such as a spa and room service come as a standard. However, what sets six star hotels, and even seven star rated hotels apart is their extraordinary services. With personal butlers, limousines, on site galleries and hair stylists, these hotels certainly are a step above the rest.


What is the most important thing in hotel hospitality?

Service is the key in the Hospitality Industry All important services should be easily accessible and ideally offered before guests make a request. Making your customers feel special and even spoiled is an art that only dedicated, trained staff can achieve.


What is the 10 5 rule in hotels?

When a guest comes within ten (10) feet of a team member(s), the team member(s) should cease their conversation to acknowledge the approaching guest. At approximately five (5) feet our team members should acknowledge the guest(s) with a nod or greeting, whenever appropriate.