What are the ethics of hotel receptionist?
What are the ethics of hotel receptionist? Be humoured and even-tempered, do not become over friendly with guests. Always be attentive when speaking to guest and look at a guest when addressing him/ her. Always look and act professionally, do understand that there are other guests watching your behaviour. Always appear confident and be positive.
What are the 5 common ethical issues in the workplace?
Unethical accounting, harassment, health and safety, technology, privacy, social media, and discrimination are the five primary types of ethical issues in the workplace. Resolving an ethical issue may necessitate dismissing an employee, warning an employee, or sending an employee for more training.
What is the most important thing in hotel hospitality?
Service is the key in the Hospitality Industry All important services should be easily accessible and ideally offered before guests make a request. Making your customers feel special and even spoiled is an art that only dedicated, trained staff can achieve.