What are the duties of a hotel receptionist?
What are the duties of a hotel receptionist?
Hotel Receptionist Job Duties
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive attitude and friendly demeanor.
- Respond to all guest questions and requests.
- Answer and forward phone calls.
- Manage guest bookings and reservations.
- Keep a tidy and orderly workspace.
How can I introduce myself in hotel interview?
“Hello, my name is [Your Name], and I'm excited to be here today to interview for the position of [Job Title]. My passion for providing exceptional customer service and creating memorable experiences for guests led me to pursue a career in hotel management.
What is your greatest strength as a hotel receptionist?
Customer service skills, patience and tact. The ability to be calm and well organised, even when working under pressure. IT skills; most hotel booking and billing systems are operated through specialist computer software. The ability to handle cash, credit/debit cards and foreign currency.
How do you nail a hotel interview?
7 Tips to Nail the Interview for your Dream Hospitality Job
- 1) Be yourself. ...
- 2) Learn a little about where you'll work. ...
- 3) Ask questions. ...
- 4) Make an in-person impression even if on Zoom. ...
- 5) Dress for success. ...
- 6) Arrive a few minutes early. ...
- 7) Follow up afterwards. ...
- It's time to crush your interview.