What are the do's and don'ts of a hotel?
What are the do's and don'ts of a hotel?
- DO treat hotel staff politely. ...
- DON'T blame the hotel staff if he or she barges into your room if you wish not to be disturbed. ...
- DO reuse your towels. ...
- DON'T leave a mess. ...
- DO consider privacy and safety in mind.
Is it polite to strip the bed in a hotel?
It is poor etiquette and slightly classless to strip a bed before leaving a hotel room. Leave the room in decent order and put the used towels in the tub or shower.
What is the 80 20 rule in hotels?
The 80/20 Rule states that a small number of causes are responsible for a great number of effects. In business that often means 80% of your revenue comes from 20% of your customers, so looking after them should be your primary focus.
What to do before you check out of a hotel?
- Photograph the minibar. There's nothing worse than seeing an unexpected hotel charge on your credit card bill. ...
- Take your shoe out of the safe. ...
- Peek in the shower. ...
- Grab the freebies. ...
- Review the bill. ...
- Ask to stay longer. ...
- Tip housekeeping. ...
- Request a car.
What is the 10 by 10 rule in hotel?
These simple actions take service to a higher level, yet, they are missing in many organizations. I've expanded the Disney concept in my customer service training workshops by encouraging employees to greet customers within 10 seconds of coming within 10 feet of them. I call it the 10-10 rule.
What is the 24 hour rule for hotels?
Under hotel policy, guests at a residential hotel may stay at the hotel for months or years at a time so long as they leave their unit for 24 hours every 28 days. California hotels and motels believe that by kicking out a guest for 24 hours before the guest stays for 30 consecutive days, they avoid the guest becoming a ...
Do hotels keep notes on guests?
Hotels typically keep records of guests for a period of time that is determined by the individual hotel's policies. Generally, hotels will keep records for at least one year after a guest has checked out.
Do you have to return hotel keys?
At most hotels it's not a major problem to not return your room key to the hotel. However, lots of hotels reuse or recycle room key cards so it's always a good practice to leave the key card in your hotel room or to return it to the front desk at the end of your stay.