What are the disadvantages of mobile key in hotels?


What are the disadvantages of mobile key in hotels? On one side, hotel guests enjoy skipping the front desk line and can immediately start enjoying their hotel stay. On the other side, cutting the line means less guest-staff interaction, resulting in decreased satisfaction and negative feedback.


What are the disadvantages of mobile as door key in hospitality industry?

On one side, hotel guests enjoy skipping the front desk line and can immediately start enjoying their hotel stay. On the other side, cutting the line means less guest-staff interaction, resulting in decreased satisfaction and negative feedback.