What are the 9 sections of front office?


What are the 9 sections of front office?

Front office department also includes the following sub departments:
  • Bell Desk.
  • Concierge.
  • Travel Desk.
  • Reception Desk.
  • Reservation.
  • Cashier.
  • Business center.
  • Lobby Manager desk.


What are the 3 primary activities of front office?

Operational Structure of Front Office
  • Reservation - It includes handling request of customers for reserving accommodations.
  • Reception - It includes receiving the guests according to the highest standards and registering them appropriately. ...
  • Guest Services - They are also known as Uniformed Services.


What are the four 4 sources of reservations?

The most common sources of reservation are : Travel agent, Companies/corporate houses, Airlines, Embassies/consulates, Government Office and Ministries and Personal approach.