What are hotel clients called?
What are hotel clients called? A customer of a hotel, motel, or inn is called a guest.
Who are internal and external customers?
When we think of a customer, we usually think of the “external customer” – a consumer who purchases a product or service. An “internal customer” can be defined as anyone within an organization, who at any time is dependent on anyone else within the organization.
What is a luxury guest?
Luxury guests tend to bring in more revenue per booking, as they are the guests who will pay for premium amenities and upgrades during their stay.
What are the three types of hotel guest?
Below, we'll talk about three different types of hotel guests and what they look for in a hotel.
- Tourists. Tourists are from out of town and want to experience a new place to the fullest, but what do leisure and tourist travelers want in a hotel? ...
- Business Travelers. ...
- Event Travelers.