Should I tip Bolt drivers?
Should I tip Bolt drivers? The rule of thumb is to listen to your heart and tip as much as you feel comfortable with. Whatever the amount, it will certainly please the driver and let them know that they're doing a great job.
Do drivers pay to Bolt?
In order to use the Bolt Services, you are obliged to pay to a fee (i.e. the Bolt Fee). The Bolt Fee is paid based on the Fare of each Transportation Service order that you have completed. The amount of the Bolt Fee is made available to you via e-mail, Bolt App, Bolt Driver Account or other pertinent means.
Is paying Bolt safe?
Your trust and safety are important to us. Your personal details aren't for sale. When you pay with Bolt, your financial information is encrypted and stored securely in compliance with PCI regulations. Shop easy knowing retailers do not have access to sensitive information.
Does Bolt charge if driver cancels?
Cancellation fees are applied in the following situations: The driver cancels the trip request after waiting for the passenger for more than 4-8 minutes, depending on the market.
Can Bolt drivers see your full name?
The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.
What happens if you end trip on Bolt?
If cancelling a trip is subject to a cancellation fee: You will get a notification in the app when cancelling your ride. You can either accept the cancellation fee or wait for the driver to arrive and take the ride.
What percentage do Bolt drivers keep?
Bolt charges a 15% to 20% commission from the final price per order depending on the city. Commission fee applies to both cash and card rides and cancellation fees. Commission doesn't apply to tips, bonuses, additional airport or toll fees. Commission is calculated automatically and deducted from the weekly earnings.
Are Bolt drivers vetted?
All drivers are said to undergo background checks and driver training before being allowed onto the Bolt platform, but the Bolt app still includes trust-building features that reveal the driver's photo, name, vehicle type and registration, as well as the driver's rating, so passengers know who their drivers are before ...
How do you rate a Bolt driver after?
At the end of each completed trip, you have the option to rate your experience. One star refers to poor service while a five star is excellent service. Detailed feedback about your experience will be very helpful! If you accidentally left an incorrect rating, unfortunately, it won't be possible to change it.
What does it mean when Bolt will compensate you?
Whenever you are compensated, the amount will be added to your account as a credit that will be applied to your next ride. Please note that Bolt Balance cannot be used with cash rides. If your Bolt Balance is positive, it will automatically be applied to your new order.
Does Bolt allow cash?
5.6 Bolt only encourages the use of 2 modes of payments i.e Cash payment and the in-App payment (Card) Bolt bears no liability on damages that may occur outside the outlined acceptable payment methods.