Is Uber customer service 247?

Is Uber customer service 247? 24/7 customer support Contact us directly from your Uber app. We're always online to answer your questions.

Does Uber have my phone number?

After you request an Uber, you can inform your friends to coordinate with your driver. However, Uber drivers will have your friends' numbers, but your phone number will be safe.

How do I contact Uber UK by phone?

Call us on +448081897190 or +448085015525 You can call us 24 hours a day, 7 days a week. Please note that this phone line only offers support for users or trips taken in the UK. You can also call the support line via your Uber app: Tap the 'Help' button in the menu.

Is Uber 24 7 in UK?

With the Uber app, riders and drivers connect 24/7, and convenience is prioritised every step of the way, starting with booking a trip. All it takes is a few taps to get started. Download the mobile app, enter your pick-up and drop-off addresses, then select UberX to confirm your trip in London.

What to do if customer is not answering Uber?

If the customer doesn't answer, tap the banner that appears. Then tap the button to notify the customer that you've arrived. A countdown clock will begin. If the customer doesn't contact you by the time it runs out, follow the prompts for ending the delivery.

How long does Uber customer service take?

If you submit a question, our support team will get back to you within 48 hours.

How to cancel Uber account?

How to cancel Uber?

What is comfort Uber?

Uber Comfort gives you newer vehicles with proper legroom and highly rated, experienced drivers.

Can I call an Uber without the app?

Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.

Can I pay Uber with cash?

Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

How do I contact Uber by email?

There is no customer service email address to which you can directly send a message. So to email Uber customer service, you will have to submit a request on Uber's Rider Help portal. Once you submit a request for Uber to contact you, you will receive an email at the email address you designated.

How do I get a refund from Uber?

Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

How do I escalate a complaint with Uber?

The best way to Uber contact customer service and get help is in the Trips and Help section of the app. You can report an issue with your ride, ask for a refund or fare adjustment, report a complaint about your driver, or handle any other issue that you might have with Uber.

How do I make a call to Uber driver?

To contact your Uber driver while he's on his way to you, look at the bottom of the screen for the box with the driver's information. Tap on the Contact button. You will have the option of texting or calling.

How do I talk to Uber customer service?

Can I talk to a live person at Uber?

24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

How do I connect to Uber?