Is Trainline a British company?


Is Trainline a British company? Trainline (formerly Thetrainline.com) is an international digital rail and coach technology platform with headquarters in London.


What is the most reliable site to buy train tickets in Europe?

The main contenders are Omio, Rail Europe and Trainline. Those three are all legitimate companies, and established ticket resellers for European train tickets. (They're official partners of the European national train companies.) And they all put you on the same trains!


Why does it say tickets coming soon on Trainline?

There may be interim dates when timetables and Advance tickets are yet to be confirmed by train operators. We'll do our very best to alert you as soon as our systems detect availability. If you do not receive an alert, check back in before you travel to book a ticket and reserve a seat.


Can I speak to anyone at Trainline?

You can contact our customer service by phone, email, or online chat. You can also visit our help pages for any questions regarding your booking and travel.


Is Trainline app free?

Is the Trainline app free? Yes! It's free to download the app and set up an account, giving you instant access to live train and coach times and tickets for more than 270 European operators in 45 countries.


Is it cheaper to buy on Trainline or station?

Trainline rely entirely on making sales to people who fall for their adverts. On the contrary, whether you are buying in advance or on the day (which may be more expensive), it is always cheaper to use the actual operators' websites or book at a station.


Is Trainline com the same as Trainline EU?

Through 2019 and into 2020, Trainline progressively added the European ticket functionality of www.trainline.eu to their main global website www.thetrainline.com. www.trainline.eu disappeared on 22 September 2020 leaving just www.thetrainline.com selling all tickets.


Why is Trainline charging a booking fee?

These fees go towards improving our products and services, so you can keep enjoying hassle-free travel by rail and coach. We keep a close eye on our fees to make sure we're always putting your money to the best use, as well as giving you the best value.


How does Trainline make money?

We earn a commission and fees on ticket sales. We also generate revenue from advertising and ancillary services such as travel insurance and multi currency payment options.


What train company does Trainline use?

Book travel across Europe Trainline is accredited by National Rail to provide information, timetables and sell tickets for the UK rail industry. If you're after information about National Rail, you've come to the right place. National Rail is the public facing brand of the Rail Delivery Group (RDG).


Do UK trains make a profit?

While rail workers have had their pay frozen in the same period, DfT data shows that the private train operators made £310 million in taxpayer-funded profits between March 2020 and September 2022.


Why is Trainline more expensive than national rail?

The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.