Is Kiwi safe for flight booking?


Is Kiwi safe for flight booking? Is Kiwi legit? There are a myriad of poor reviews and concerning customer feedback surrounding Kiwi. This includes a one-star customer review rating on the Better Business Bureau website and 1.5 stars from over 60,000 reviews on TrustPilot, an online review platform.


Why does Kiwi com need my passport?

Why do I need to submit the details? We'll need your passport or ID details to book your trip with some specific carriers. If that's your case, we'll ask you to add the details directly on the booking page. We might also need your passport or ID details to check you in.


Does Kiwi send you boarding passes?

If your flight is eligible for online check-in, we'll check you in, and send you your boarding pass. In an instance where your flight would not be eligible for online check-in, you might need to show the airline your e-ticket to check in and receive a boarding pass.


Does Kiwi check you in online?

In some cases, you can check in with the airline online. In other cases, it's only possible at the airport. If we offer to check you in, it's more convenient to let us do the job and simply add your details in advance.


Do cancelled flights get refunded?

Am I Entitled to a Refund? In the following situations, consumers are entitled to a refund of the ticket price and/or associated fees. Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.


Do I need to print my boarding pass?

Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.