Is just park refundable?
Is just park refundable? If you were unable to park, please get in touch with us as soon as you can - preferably no later than 48 hours after the booking was due to start. We hold all funds for 48 hours before releasing them to the space owner so that we can quickly process a refund if necessary.
What happens if you arrive early on JustPark?
If you're early You can either make a new booking to cover the time you arrived early, or you have to wait until the start time of your booking. It is unfortunately not possible to amend your booking to an earlier time.
Does JustPark cost money?
We charge two sets of fees. The fees below we charge to the space owner for each booking. In addition, we charge the drivers a fee on top of the prices set by an owner. To cover the cost of processing your payment, we charge owners a 3% fee for each booking they receive.
How does Parkhound make money?
Parkhound takes a small fee from Drivers for each successful transaction.
How does JustPark reservation work?
Open the JustPark app. Once you have found a space that is suitable, you will be able to see any additional information and any previous reviews made by other drivers. When you're happy, tap on the Reserve button at the bottom, and you will be able to complete the booking.
What is the grace period for JustPark?
If you cancel your booking more than 24 hours before the booking starts, you'll receive a full refund. In cases where the booking is cancelled by the space owner or JustPark, the full refund will also include the Transaction Fee.
How do I pay with JustPark?
Drivers can use our website or app to find and pay for parking and paying is easy as we accept all major debit and credit cards, Apply Pay and Google Pay. And if someone prefers to use their mobile phone to book & pay for parking, they can use our IVR (interactive voice response) or book with a simple text.
How do I join JustPark?
You can sign up with your email address - or connect using your Gmail, Facebook or Apple account if you want to save time! There's no separate process for drivers and space owners. Once you've signed up, you can search for parking, create a listing to rent out your own parking space, or do both!