Is it better to have a digital Railcard?


Is it better to have a digital Railcard? Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


Do railcards work on all trains?

A: Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.


Does Trainline Digital Railcard work?

Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.


Is a Two Together Railcard worth it?

1/3 off rail fares and so much more... Get a Two Together Railcard for you and the person you travel with most, and you'll both enjoy 1/3 off rail fares when you get away together - which is more fun anyway. It's not just a card for couples either - you can get one with a best friend, or one of the family.


When can I use my digital Railcard?

In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.


Can I buy a Railcard online and use it straight away?

If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.


Do I need to show my Railcard on the train?

A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.


How long does it take to get a digital Railcard trainline?

In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.


Do digital railcards have photos?

If you have selected 'Digital' under 'Choose the type of Railcard you would like', you will be asked to provide a passport style photo.


Are railcards worth it?

While railcards might seem like an expensive investment for those who don't regularly travel by train, do not underestimate their worth. Most railcards mean you could save up to 1/3 on train fares.


Can I add digital Railcard to Oyster?

Yes, digital equivalents of the accepted railcards (I.e. not Network, Two Together or Family & Friends) can be added to Oyster cards; obviously you will need to have your phone fully functioning for it to be valid.


Do digital railcards work instantly?

In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.


Can I use my Railcard before it arrives?

If you have purchased a digital 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.


Can you have digital Railcard on two devices?

You can store your digital Railcard on up to two devices at a time.


What happens if I lose my digital Railcard?

In the unfortunate scenario where you lose your device, you can simply add your digital Railcard to a new device. If your Railcard is already associated to two devices, please log in to your account and you will find an option to Manage your devices for any active Railcards you own.


How long does it take to get a digital Railcard?

Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.