Is a screenshot of a Railcard valid?


Is a screenshot of a Railcard valid? “The terms and conditions of e-tickets are clear that the customer must activate and take the ticket with them when they travel. A photograph or screenshot is not acceptable, as this is not the ticket and could be used by anyone.


Can I show train tickets on my phone?

eTicketing is available on nearly all Amtrak train routes and Thruway connecting bus services throughout the nation. You'll receive your eTicket as a PDF attachment to your emailed receipt. You can even retrieve your eTicket in the app. Open the eTicket PDF on your mobile device.


Can I use digital Railcard at ticket machine?

You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.


What if I lost my Railcard before travel?

If you've lost your card or forgotten it you can login to your account. If you have already purchased a discounted ticket and you can't access your Railcard you'll need to speak to station staff before getting on the train to exchange your ticket, otherwise onboard you may have to purchase a full price ticket.


Do I need to show my Railcard on the train?

A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.


Do trains check railcards?

Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.


How strict are Railcard photos?

Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.


How do I prove my Railcard?

A: Check your mailbox (including your junk mail) for an email from our Railcard team. If you still can't find it, please click Manage my Railcard on the website homepage to log in to your account.


Are railcards only digital?

Railcards can be renewed within 30 days of expiry, to either a digital or a plastic Railcard. Just log into your account and select 'Digital' when completing the application process.


Do I need a printed copy of my e ticket?

Can I travel without a hard copy of an e-ticket? Yes! The only thing you'll need to check into your flight online is the confirmation code you got when you booked it, which doesn't usually appear on your e-ticket.