How to use Cabify?


How to use Cabify?

How can I order a taxi using Cabify?
  1. Tell us where you want to go.
  2. Select the category Taxi or Easy Taxi. (If it's not showing up in the app, swipe up to see all the available categories.)
  3. That's it! Now you can get around the city by taxi.


Does Cabify use taxis?

In many of our cities you can request the 'Taxi' category when you want to get around the city by taxi. To do so, just follow these steps in the app: Tell us where you want to go. Select the category Taxi or Easy Taxi.


Can I pay with cash on Cabify?

Before you can order a Cabify, you need to add a payment method to your account. This can be a debit/credit card (depending which country you're in) or PayPal. We do not currently accept prepaid cards. Alternatively, if our cash service is operational in your city, you can choose to pay in cash instead.


Can I leave a tip on Cabify?

Yes, you can tip the driver via the app. It's very simple: if, once your journey is over, you rate your driver 5 stars, you'll been shown a screen showing you three different tip amounts. You just need to choose one, and this amount will be taken out of your payment method and given to your driver.


How does Cabify reservation work?

Choose your destination point. Then Select 'Reserve' in the lower right corner of the screen. Choose the date and time you want your Cabify to pick you up and click on 'Continue'. Select the category you want to reserve and then click on 'Confirm reservation' and that's it!


Does Cabify have car seats?

All Cabify Kids vehicles include Group 1-2-3 child seats and a 2€ SRI supplement is included in the price. Unfortunately, it's no longer possible to request a Group 0 (Maxicosi) or a second child seat.


How many people can fit in a Cabify car?

A large vehicle with driver, with space for 6 passengers, all together! Rent a zero-emission car by the minute and forget about zone limitations and paying for parking. Rent our electric mopeds by the minute. You'll find two helmets in the trunk.


How do I contact Cabify?

How can I contact Cabify?
  1. Open the menu by pressing on your photo / person icon.
  2. Press 'Help'
  3. Select 'I want to contact Cabify'
  4. Choose the relevant options.
  5. If necessary, select the journey and explain the reason for contact.
  6. Attach a file if necessary.
  7. Press 'Submit'


Does Cabify work all over Spain?

Spain: Alicante, A Coruña, Barcelona, Benidorm, Madrid, Malaga, Marbella, Murcia, Santander, Seville, Valencia and Zaragoza.


Do you tip Cabify drivers in Spain?

Tipping taxis or drivers in Spain If you're using a Spanish rideshare service (like Cabify and BlaBlaCar), tipping is not required. But if you receive especially good service, you can leave a tip in the app afterward.


Is Uber better than Cabify?

“Both the Uber and Cabify apps have been developed to offer good service with great security and efficiency,” said Velazco, adding that he generally uses Cabify, however, “because it has clearer fares, whereas Uber has promotions that can confuse the cost of service.”


Does Cabify work in Barcelona airport?

You can go up the side ramps. Once you are in the departure area, go outside through any of the doors. There you will find your Cabify in the waiting area. If you want, you can call your driver to specify the exact pick-up point in the waiting area.


What is the main taxi app in Spain?

Cabify – the best Uber alternative in Spain Operating much like Uber, Cabify is one of the most commonly used alternatives to Uber in Spain.


Is Cabify cheaper than taxi in Barcelona?

Cabify's prices and perks Although taxis are pretty cheap and very well regulated in Barcelona, Cabify provides an even cheaper option than the taxi service. Unlike Uber, Cabify charges by distance traveled and the quickest route is always chosen, so the price doesn't change depending on traffic.


Do I tip taxi drivers in Barcelona?

Taxi drivers expect no tip and are happy if you round up in their favor. A tip of 5% of the total fare is considered generous. Long rides or extra help with luggage may merit a tip, but if you're short of change, you'll never hear a complaint.


Do you tip Cabify in Barcelona?

If you're using a Spanish rideshare service (like Cabify and BlaBlaCar), tipping is not required. But if you receive especially good service, you can leave a tip in the app afterward.


Is Cabify or Uber better in Spain?

Cabify – the best Uber alternative in Spain Operating much like Uber, Cabify is one of the most commonly used alternatives to Uber in Spain. Cabify is available in Alicante, A Coruña, Barcelona, Benidorm, Madrid, Málaga, Marbella, Murcia, Santander, Seville, Valencia, and Zaragoza.


How safe is Cabify?

All rides are geolocated and we reveal the identity of every driver so you feel safe. You can select a contact to send your location to automatically anytime you request a Cabify ride. With our safety button, you can contact us, call emergency services, or share your ride. We are with you every on every ride!


Is it rude not to tip in Spain?

In Spain, tipping is entirely optional and it's not very common. You may see people leaving small change at cafés and bars and, eventually, someone tipping at a nice expensive restaurant. But most of the time, you won't see anyone other than tourists leaving a tip.