How stressful is hotel front desk?
How stressful is hotel front desk? It's emotionally and psychologically taxing to work in a hotel. At the front desk, you're the person guests think to call and yell at - not the people who're actually the culprit. So, the restaurant on property doesn't have organic-vegan options?
Is hotel front office a good job?
If you choose to become a front desk agent, you'll find that it can be a rewarding job with the potential to develop into a long career in the hotel industry.
What is the life of a hotel receptionist?
Most of the important functions that exist for the hotel begin and end at the front desk. We're talking about booking, inventory management, taking payments, phone reservations, communicating with housekeeping, and on top of all this - they are constantly manning the telephones.
Is working a hotel front desk hard?
It's not uncommon for a front desk worker to take on five to ten roles simultaneously. Not only is their job important, but it can also be the most demanding. They are literally in charge of the entire nerve center of the hotel. Most of the important functions that exist for the hotel begin and end at the front desk.
How can I be a good hotel front desk?
- Empathetic and Caring. ...
- Willing to Go Above and Beyond. ...
- Ability to Anticipate Guests' Needs. ...
- Engaging and Inquisitive. ...
- Calm, Composed. ...
- Always Smiling. ...
- Knowledgeable about the Local Area. ...
- Resourceful.
What are the disadvantages of being a hotel receptionist?
But working shifts can be tough too, your body needs to learn to adjust fast to getting up very early some days and going to bed pretty late others, the real challenge for many of us comes when one day you need to work until late in the evening and next day (with barely 4 hours of sleep) you must be up on your feet ...
What is a hotel receptionist job like?
Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision.
Is hotel receptionist easy?
The job of a front desk executive is intense and demanding. However, it can be very rewarding, especially for an employee who does their job efficiently.
What is the difference between hotel receptionist and hotel front desk?
A front desk officer is a person who works in a company's front desk, overseeing a variety of tasks or managing Client calls, reservation, etc. A receptionist is a person who is employed to answer the telephone, attend to guests, clients, etc.
Do hotel receptionists stand all day?
Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks.