How reliable is Eurostar?


How reliable is Eurostar? Sometimes but not often. It is usually reliable BUT I've had two occasions where I was significantly delayed. On one occasion a train ahead of mine derailed; because of this, the train I was on departed late, could not travel at full speed, and there was single tracking around the area of the derailment.


How punctual is Eurostar?

At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.


Can I get the next Eurostar if I miss my train?

What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.


Do you need to arrive 90 minutes before Eurostar?

The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.


Where do I put my luggage on Eurostar?

Our coaches are equipped with several areas for stowing luggage, including:
  1. Luggage racks above your seat.
  2. Free space on the floor between certain seats arranged back to back.
  3. Special luggage racks at the end of each coach for bigger items.


Do Eurostar tickets get cheaper closer to departure?

Fares from London to Paris or Brussels start at £52 one-way or £78 return. Standard Premier (1st class) fares start at £115 one-way, £199 return. Fares work like air fares. Prices increase as departure date approaches and the cheaper seats sell out, so book early.


Do you need to print Eurostar tickets?

But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.


Does a backpack count as hand luggage on Eurostar?

Luggage on the Eurostar Passengers with an adult ticket can take a maximum of two bags (up to 85cm long) including rucksacks, suitcases or ski equipment and one small item of hand luggage.


Why are the Eurostar queues so long?

A cut in the number of border officials means it takes nearly 30% longer to process passengers leaving St Pancras International than before Brexit and the pandemic. Also contributing to the delay is the post-Brexit requirement to stamp UK passports for outbound travel.


Do you get a refund if Eurostar is delayed?

If your train has been cancelled or announced as delayed before departure by more than 6o minutes, you can reschedule your trip for another date or swap your ticket for an e-voucher, which you can use to rebook later in the year or claim a cash refund.


How long do you need to be at Eurostar before your train?

For stress-free boarding, we recommend that you arrive in the station 20 minutes before the scheduled departure time of your train.


Do they check your passport on the Eurostar?

Your passport will be checked by UKBA security staff before being checked by French passport control. This will only take a few minutes.


Can I take my own food on Eurostar?

Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.


How strict are Eurostar with luggage?

On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.


Is it quick to get off Eurostar?

It can take a minimum of 7 minutes from stepping off the train to exiting Eurostar arrivals, so if you're making a tightly timed connection move towards the front of the train before it arrives in London.


What is the boarding guarantee for Eurostar?

Boarding guarantee If you'd like to switch for an earlier or later train on the day you're travelling, we guarantee to find you a seat, even if Business Premier is full. Unfortunately, we're unable to offer this guarantee for trains to and from the Netherlands.