How many TfL refunds can you do?

How many TfL refunds can you do? If you do not get an automatic refund, you have up to 8 weeks from your journey to claim. We will not give a refund if you have already claimed 3 maximum fare refunds in the same calendar month.

Why has TFL overcharged me?

This could be because TfL combines your daily charges and you've travelled to a zone where the daily cap is above £100 (applicable to a small number of daily caps). Find out what to do if you think you've been overcharged.

Is TfL cheaper with Oyster?

It's more than 50% cheaper than buying a paper Travelcard or single tickets with cash. Oyster cards have a daily price cap – once you reach this limit, you won't pay for any additional journeys (excluding Thames Clippers River Bus where there is no capping).

Can two people use the same card on TFL?

If you only have pay as you go credit on your Oyster card, you can lend it to someone else. Two people can't use the same contactless or Oyster card for a journey. If you have a Travelcard, Bus & Tram Pass or discount added to your Oyster card, you can't lend it to someone else.

How long do TfL refunds take?

Transport for London (TfL) aims to provide refunds within 10 working days. There are instances, such as complex claims or a large volume of claims arriving at once, when this is not always possible.

What happens if I tap in twice?

You can't pay accidentally—your contactless card or payment-enabled mobile/wearable device must be within 2 inches of the terminal for the transaction to take place. And you won't be billed twice, even if you accidentally tap twice.

Can TfL affect your credit score?

In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.

How do I pay unpaid TfL fees?

You can pay any unpaid fare through your TfL online account or by phoning TfL on 0343 222 1234 (call charges apply).

Does TfL have a limit?

A cap limits how much you pay for all your journeys in one day or week. You can make as many journeys as you like and when all your fares add up to a certain amount, we won't charge you more (your fare is automatically capped). Always touch in and out with the same card or device.

What do I do if TfL overcharged me?

If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

Can I sue TfL?

If you have been injured while on a Transport for London service and believe negligence is the cause you may be eligible to make a TFL accident claim for compensation. London River Services, London Trams, TFL Rail, London Dial-a-Ride and the Emirates Air Line cable car link across the River Thames.

Does TfL refund you if you tap in and out at the same station?

You can get a refund if you have been charged for touching in and out at the same station without making a journey.

Do TfL always prosecute?

Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.

Can you appeal a TfL fine?

Making an appeal They are supported by London Tribunals, an administrative body operated by London councils. In the normal course of events both you and TfL will have to comply with any decision made by the tribunal. If you disagree with our decision, you have the right to appeal to the tribunal.

How do I get my TfL refund from contactless?

Before you claim Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.