How many hours do hotel front desk work?


How many hours do hotel front desk work? A Day in the Life of a Hotel Front Desk Agent. Front desk coverage is typically divided into three shifts: the morning shift runs from roughly 7am to 3pm, then the afternoon shift comes in from 3pm to 11pm, and the overnight, or night audit, shift lasts from 11pm to 7pm.


What benefits do hotel employees receive?

Many hotels offer additional employee benefits and bonuses, including:
  • Medical, dental and vision coverage.
  • Life insurance policies.
  • Short- and long-term disability.
  • Prescription and pharmacy benefits.
  • Specialist services.
  • Mental health coverage.
  • Retirement planning.
  • Paid time off , vacation time and sick leave.


What are the disadvantages of working in front office of the hotel?

Firstly, it is often a very busy and stressful environment as you are dealing with customers on a daily basis. You may also have to deal with difficult guests or situations that require quick thinking and problem solving skills.


Is hotel front office a good job?

If you choose to become a front desk agent, you'll find that it can be a rewarding job with the potential to develop into a long career in the hotel industry.


How many days does a hotel receptionist work?

A Hotel Receptionist can be expected to work five days in a row. However, these may not always be Monday to Friday and can include Weekends and Bank Holidays. But again, being off on days when others work is a great advantage to do what others can't do.


Is hotel work a good career for life?

Working at a hotel can be a good career choice. There is room for growth and opportunity in the industry. With experience, entry-level jobs can lead to managerial positions. There are hotels throughout the country and world, and your skills can easily translate from one city to the next.


Is hotel receptionist easy?

The job of a front desk executive is intense and demanding. However, it can be very rewarding, especially for an employee who does their job efficiently.


Is it fun to work in a hotel?

It's not for everyone, but for those who have a passion for variety, customer service, and a fast-paced, exciting work environment, it's a great place to work. 1. You're making people happy: This is one of the best parts of working in a hotel.


What do hotel receptionists do all day?

Managing phone and online bookings A hotel receptionist is responsible for handling all hotel bookings- telephone and online. This involves filling reservation records, verifying the appropriate time of guest arrival, and ensuring that the correct room is available to the guest upon entering the hotel.


What do hotel receptionists do at night?

As a night shift front desk receptionist, you take reservations, perform guest check-in and check-out, answer questions about hotel amenities, and create and track keys to guest rooms. Night shift can also involve light cleaning, paperwork auditing, processing credit card payments, and other end-of-day tasks.


Do hotel receptionists get tips?

Pro tip: Tip everyone: While most travelers know to tip a bellman or valet, few leave anything for the front-desk agent—despite their enormous power to influence the quality of your stay. “The front desk isn't a tipped position, so when you do tip, it makes them beholden to you,” Tomsky said.


Is a hotel front desk job hard?

It's not uncommon for a front desk worker to take on five to ten roles simultaneously. Not only is their job important, but it can also be the most demanding. They are literally in charge of the entire nerve center of the hotel. Most of the important functions that exist for the hotel begin and end at the front desk.


Do hotel receptionists stand all day?

Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks.