How many days does a hotel receptionist work?
How many days does a hotel receptionist work? A Hotel Receptionist can be expected to work five days in a row. However, these may not always be Monday to Friday and can include Weekends and Bank Holidays. But again, being off on days when others work is a great advantage to do what others can't do.
What is the daily routine of a hotel receptionist?
Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision.
How stressful is hotel front desk?
It's emotionally and psychologically taxing to work in a hotel. At the front desk, you're the person guests think to call and yell at - not the people who're actually the culprit. So, the restaurant on property doesn't have organic-vegan options?
Is a hotel receptionist a good career?
Besides the rewarding pay and perks offered by this job, a career as a hotel receptionist can help one learn valuable skills in time management, customer relations, and multitasking.
What are the disadvantages of being a hotel receptionist?
But working shifts can be tough too, your body needs to learn to adjust fast to getting up very early some days and going to bed pretty late others, the real challenge for many of us comes when one day you need to work until late in the evening and next day (with barely 4 hours of sleep) you must be up on your feet ...
What is the most important skill that is required for a hotel receptionist?
Customer service skills, patience and tact. The ability to be calm and well organised, even when working under pressure. IT skills; most hotel booking and billing systems are operated through specialist computer software. The ability to handle cash, credit/debit cards and foreign currency.
Is it fun to work in a hotel?
It's not for everyone, but for those who have a passion for variety, customer service, and a fast-paced, exciting work environment, it's a great place to work. 1. You're making people happy: This is one of the best parts of working in a hotel.
What is the difference between hotel receptionist and hotel front desk?
A front desk officer is a person who works in a company's front desk, overseeing a variety of tasks or managing Client calls, reservation, etc. A receptionist is a person who is employed to answer the telephone, attend to guests, clients, etc.
What do hotel receptionists do at night?
As a night shift front desk receptionist, you take reservations, perform guest check-in and check-out, answer questions about hotel amenities, and create and track keys to guest rooms. Night shift can also involve light cleaning, paperwork auditing, processing credit card payments, and other end-of-day tasks.
Do hotel receptionists get tips?
Pro tip: Tip everyone: While most travelers know to tip a bellman or valet, few leave anything for the front-desk agent—despite their enormous power to influence the quality of your stay. “The front desk isn't a tipped position, so when you do tip, it makes them beholden to you,” Tomsky said.
Do hotel receptionists stand all day?
Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks.