How long to claim Oyster refund?
How long to claim Oyster refund? Before you claim If you do not get an automatic refund, you have up to 8 weeks from your journey to claim. We will not give a refund if you have already claimed 3 maximum fare refunds in the same calendar month.
Can you get 2 Oyster cards on the same account?
You can add an Oyster card to your account. There is no limit to the amount of Oyster cards you can add to your account. You will need to either confirm a security question and answer if you completed a registration form or give us details of the last journey you made with the Oyster card.
Can I transfer my Oyster card to someone else?
If you only have pay as you go credit on your Oyster card, you can lend it to someone else. Two people can't use the same contactless or Oyster card for a journey. If you have a Travelcard, Bus & Tram Pass or discount added to your Oyster card, you can't lend it to someone else.
How do I get my money off my Oyster?
At a London Underground ticket machine, you can get a refund of up to £10 pay-as-you-go credit. Simply touch your Oyster card on the yellow card reader on the ticket machine, select Oyster refund and follow the on-screen instructions. You can see the refunded amount due on the screen before finalising your request.
Can I use a 10 year old Oyster card?
Children under 11 travel free on most public transport services in London when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster photocard. Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster photocard, or a Young Visitor discount.
Can you use a broken Oyster card?
Transport for London (TfL) staff will advise customers to get a new Oyster card and add some credit to pay as you go so they can continue travelling. The customer should then contact TfL's Customer Services who will arrange to transfer tickets/pay as you go credit from the broken card to the new one.
What happens if you dont use your Oyster card?
If you want to do it over the phone, call TfL customer services on 0343 222 1234 between 8am and 8pm. For full info on what to do about lost, stolen or faulty Oyster cards, see the 'Refunds and replacements' section of the TfL website.
Is Oyster card being phased out?
However, TfL has no plans phase the Oyster card out.
Can I use my Oyster with no money on it?
A card with a negative balance may only be reused once it is topped up. The Oyster card deposit has been there specifically to prevent customers having an incentive to discard cards with a negative balance.
Is Oyster cheaper than contactless?
There is no price difference between the Oyster card and contactless card. What is this? Every time you travel on London's public transport, your contactless payment card is charged the same fare as your Oyster, including cap prices (the maximum amount you'll pay daily and weekly to travel throughout London).
How do I claim my TfL refund?
If you travelled using a paper ticket or a National Rail smartcard and want to apply for a service delay refund, call us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply). You may need a copy of your ticket during the application process.
How do I get my TfL refund from contactless?
Before you claim Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.