How long should you sit in a waiting room?
How long should you sit in a waiting room? Understand how long is too long. While the fewest minutes patients spend in your waiting room is ideal, the average wait time across specialties for a healthcare professional is about 18 minutes. But 20 minutes is about the maximum amount of time patients are willing to wait before becoming frustrated.
How do you keep patients happy in a waiting room?
De-Stress Your Space Keep your waiting room clean and tidy throughout the day. Patients will feel more at ease and will know their providers care about their experience. Try eliminating a TV so patients are not locked into watching one thing. If you have magazines out, make sure they are recent issues, not out of date.