How long is the FREENOW driver waiting time?
How long is the FREENOW driver waiting time? If you're unable to meet the driver at the pickup location in under 5 minutes and you or your driver cancel - you'll only be charged the trip cancellation fee. The waiting fee is only charged if the trip is completed.
Why is FREENOW called FREENOW?
“I've worked in marketing for more than 20 years. The name itself, like all new names, can feel a little bit strange at the beginning, but really it's what the brand is about that matters,” he tells Fora. “The Free Now brand is about bringing freedom of mobility to passengers. That's where it comes from.
Is FREENOW the same as my taxi?
mytaxi is FREE NOW. FREE NOW brings freedom of movement to the forefront. It's about your individual journey while travelling around your city. We're here to get you where you need to go as quickly and conveniently as possible.
Do I get my money back if I cancel FREE NOW?
If, after checking the facts, a refund of Cancellation and Waiting Time Fees is accepted as fair and justified, the passenger will be credited the corresponding amount via a payment method added to his FREE NOW account (e.g. credit card refund).
Can you pre book taxi with FREE NOW app?
You can book a taxi/ride at least 30 minutes to 4 days in advance. Press 'Prebook Ride' and confirm your order!
Does FREE NOW tell you the price?
Ride fares are offered upfront. The price you see when booking the trip is the price you'll pay.
Why has FREE NOW charged me twice?
This may be a temporary hold. This is not a charge but a card authorisation by your bank. When you book a trip via the FREENOW app your payment method is authorised to ensure the payment method works/has sufficient funds.
How long is the FREE NOW driver waiting time?
We don't expect you to wait more than 8 minutes so the passenger will stop being charged after this time. After 8 minutes, you may choose to continue to wait, or, choose to cancel and receive the cancellation fee.
What are the rules for FREENOW?
You agree to comply with all applicable laws when using the FREENOW Platform. Any use of the FREENOW Platform and Transportation Services shall only be for legitimate purposes. You are not permitted to transport or cause the transportation of any illegal or dangerous goods.
Is FREE NOW owned by Uber?
Uber has been linked with a takeover of taxi-hailing app Free Now, which has a nationwide presence in Ireland. Free Now, which was previously called Hailo and then My Taxi, is owned as a joint venture by German car giants BMW and Mercedes-Benz owner Daimler.
How do you tip a driver on FREE NOW?
Passengers can tip the driver directly from their app before, during or up to 1 hour after the trip is completed. Tips can only be added as a percentage through the app; either 10%, 15% or 20% on top of the fare. See the exact tip amount for each trip in the 'Job History' section of the app.
Why is my taxi called free now?
The taxi app changed name as part of joining the wider-mobility international “NOW” brand family. The FREE NOW app will be operational in 100 cities across Europe, with 'match', the new taxi-sharing service being piloted across locations in Dublin, its first innovation for Irish passengers.