How long does it take for an online Railcard?
How long does it take for an online Railcard? Please allow up to 5 working days for your Railcard application to be reviewed and approved. You cannot travel on discounted tickets until you have received your Railcard.
How do I activate my digital Railcard?
If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
Can 3 adults use a family and friends Railcard?
What's more, up to four adults and four children can travel on the same card and receive the savings. You don't need to be related either, so it's great for big fun days out.
Are digital railcards available immediately?
In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.
Can I use my digital Railcard at a ticket office?
You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.
What documents do I need to get a Railcard?
You will need to provide a valid passport or UK driving licence or EEA National Identity Card number to prove your date of birth and a digital passport-style photo.
Is Digital Railcard better?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Do railcards work on the tube?
Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services.
Can I buy a Railcard online and use it straight away?
If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.
Are railcards worth it?
While railcards might seem like an expensive investment for those who don't regularly travel by train, do not underestimate their worth. Most railcards mean you could save up to 1/3 on train fares.
Can I buy a digital Railcard at a station?
At a station You can also apply for your Railcard by visiting any staffed station ticket office within the Network Railcard area and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and before you need to depart for your journey.
Can 2 people travel on a Railcard?
Two adults can be named as cardholders on your Family & Friends Railcard. The two adults don't need to travel together but you do need to be travelling with at least one child between the ages of 5 and 15 to be eligible for the discount.
How do I receive my digital Railcard?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.
Do you need a photo for a Railcard?
Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.
Can you get a digital Railcard immediately?
How quickly will I get my new digital Railcard? In most cases, you should get your digital Railcard instantly after following the steps in the 'How do I add a digital Railcard to my device' section below.