How long do TfL transactions take?
How long do TfL transactions take? The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.
What happens if you tap in with one card and tap out with another?
What happens if I touch in with one contactless card, and touch out with another on the same journey? It's important that you try to avoid doing this, as you'll be charged a maximum fare on both of your cards.
Why have I been charged twice by TfL?
When you use contactless or Oyster to pay as you go, there is a maximum amount of time that you can spend making a single journey on Tube, DLR, London Overground, Elizabeth line and National Rail. If you spend longer than the maximum journey time for your journey, you could be charged 2 maximum fares.
What happens if I tap in twice?
You can't pay accidentally—your contactless card or payment-enabled mobile/wearable device must be within 2 inches of the terminal for the transaction to take place. And you won't be billed twice, even if you accidentally tap twice.
Can TfL affect your credit score?
In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.
How do I track my TfL charges?
For the travel and payment history of the past seven days, you may consult the records without registration: https://contactless.tfl.gov.uk/UnregisteredCustomer/Show. Otherwise, you can create a TfL account and register your card there: https://accounts.tfl.gov.uk/Register.
Is TfL Oyster cheaper?
It is significantly cheaper to travel in London using an Oyster card than it is to purchase individual tickets for each trip. The only reason you would want to just buy individual tickets is if you are only using public transportation once or twice during your stay.
What happens if TfL payment fails?
If you can't pay an unpaid fare on your card through TfL, they'll try to take the payment the next time you touch in to make a journey or touch your card on a revenue inspector's device.
Does the tube charge you immediately?
With Oyster you add credit to your Oyster before you travel and fares are deducted from your Oyster card immediately. With contactless cards the total cost of all the journeys that you make in one day is calculated at the end of the day and a single charge is made to your contactless payment card account.
How do I report an incorrect TfL charge?
If you think you've been charged in error, you'll need to log into your Transport for London (TfL) online account to view and confirm the details of the disputed fare or charge. If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you.
What do I do if TfL overcharged me?
If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.
Is TfL charge capped?
A cap limits how much you pay for all your journeys in one day or week. You can make as many journeys as you like and when all your fares add up to a certain amount, we won't charge you more (your fare is automatically capped).
Does TfL refund you if you tap in and out at the same station?
You can get a refund if you have been charged for touching in and out at the same station without making a journey.
What does TfL mean on a bank statement?
How will Transport for London (TfL) travel charges be shown on my card statements? Your monthly statements will always refer to TfL as either 'TfL.gov.uk/CP' or 'TfL Travel', followed by the type of transaction, 'Charge' or 'Refund'.
How do I claim my TfL refund?
If you travelled using a paper ticket or a National Rail smartcard and want to apply for a service delay refund, call us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply). You may need a copy of your ticket during the application process.
How long does it take for TfL to charge your card?
The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.
What is the maximum charge for TFL?
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
Is it cheaper to use an Oyster Card or contactless?
Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.