How long do reviews stay on booking com?

How long do reviews stay on booking com? We know that anonymity makes it easier for guests to share feedback and highlight issues they wouldn't mention otherwise. This also gives you greater insight into how you could make improvements. As with all other reviews, anonymous reviews are public for 36 months.

What does the yellow thumbs up mean on booking com?

Michal, yes that means you have joined the PPP. In the search box you can find details, if you are eligible you can enter PPP program, your visibility is up graded but you also pay more commission for that.

Can you leave a review on booking com if you didn t stay?

Eligibility to leave a guest review Only guests who booked stays through our platform—including no-shows and people who booked a property for family or friends—and/or stayed at your property can leave a review. Sometimes, someone might make a reservation on behalf of a friend, family member, or colleague.

Is booking review public?

Reviews and your replies to them are visible to the public on Booking.com. Your Guest Review Score is the average of scores submitted by all your guests after their stays in the last 36 months. Reviews are only removed if they violate Booking.com's moderation guidelines.

Are booking com reviews trustworthy?

Additionally, Booking.com verifies the authenticity of reviews to ensure they are genuine and trustworthy. According to a survey conducted by Statista, 85% of users who booked hotels through Booking.com found the platform reliable and would recommend it to others.

How do I increase my booking review score?

Can a guest leave a review after cancellation?

Yes, they can leave a review. The chances are that when a guest leaves early, it's because the accommodation doesn't suit them in some way. If they have had a problem with a listing, then it's only fair that they should be able to let potential guests know.

How do I respond to a bad review on booking com?

Responding to bad reviews is the best way to mitigate their negative impact on your property listing. To do this, log in to your Extranet account and click “Guest Reviews.” You will be redirected to your review dashboard, where you can use filter reviews to find the review you wish to reply to.