How late can you get a refund on Trainline?


How late can you get a refund on Trainline? You must claim the refund within 28 days of your train ticket's expiry date.


Why is Trainline not letting me refund?

Refund Processing/ Refund - Action Required – Before we can process your refund we may need you to return your tickets. Refund Rejected– We're unable to refund your tickets. This could be because you've scanned your eticket or activated your Mobile Ticket.


Why does Trainline payment never work?

Your card may have expired, or you might have typed in the numbers wrong. You might have selected the wrong card type, or it might be a card type we don't accept. Check if your card type is accepted. Your card issuer might have declined the transaction.


Can I cancel my train ticket before 30 minutes?

In the case of a confirmed counter ticket, online cancellation is allowed up to 4 hours before the train's scheduled departure. If you have a RAC/Waitlisted counter ticket, cancellation is allowed up to 30 minutes before your train is scheduled for departure.


Can I catch an earlier train if mine is Cancelled?

Sometimes they'll even say that your itinerary or tickets are even invalid! Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.


How do I get my full refund from Trainline?

The quickest and easiest way to refund your ticket is to do it online. Login to My Bookings, select your booking, and click on refund tickets.


Can I cancel my train ticket before 1 hour?

Risk-Free Cancellation Tickets for unreserved services must be cancelled within 1 hour of purchase. Tickets that remain unused and are not canceled prior to departure are forfeited.


Can I get the next train if I miss mine Trainline?

If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.


What can I use instead of Trainline?

The main contenders are Omio, Rail Europe and Trainline. Those three are all legitimate companies, and established ticket resellers for European train tickets. (They're official partners of the European national train companies.) And they all put you on the same trains!


How do I make a claim on Trainline?

You'll find it in the policy document attached to the email you received from 'Trainline - Travel Insurance'. The easiest way to make a claim is online. In the policy confirmation email from 'Trainline – Travel Insurance' there is a link to the online claims journey.


Can I cancel my train ticket before 2 hours?

Full refund to original form of payment if changed or canceled within 24 hours of purchase, regardless of time elapsed between purchase and scheduled departure (within one hour for tickets on unreserved services).


Can I use my ticket on any train if my train is Cancelled?

If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.


What happens if I cant buy a train ticket?

Technically it is considered theft of services to board without a valid ticket. So if the conductor really wanted to cause you trouble, he/she could have you arrested. Most however would probably never go to those lengths, unless you gave them a reason.


How much is the penalty for Cancelling train ticket?

Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.


How late can you cancel a train ticket UK?

Flexible tickets (Off-Peak, Super Off-Peak and Anytime tickets) These types of tickets can be refunded online for a fee. You have 28 days from expiry of the ticket to request a refund and return your ticket. If you have a mobile ticket and it has already been activated, you can no longer claim a refund on that journey.