How does the FREENOW work?
How does the FREENOW work? Tell your driver you'd like to use Pay with FREE NOW before starting the journey. At the end of the journey, your driver will search for your account via their app. Your driver will confirm the total fare and you will be asked to swipe to confirm.
Can you pre book taxi with FREE NOW app?
You can book a taxi/ride at least 30 minutes to 4 days in advance. Press 'Prebook Ride' and confirm your order!
Does FREE NOW tell you the price?
Ride fares are offered upfront. The price you see when booking the trip is the price you'll pay.
Why has FREENOW charged me twice?
This may be a temporary hold. This is not a charge but a card authorisation by your bank. When you book a trip via the FREENOW app your payment method is authorised to ensure the payment method works/has sufficient funds.
Does FREE NOW work outside London?
FREENOW is serving over 150 European cities including Barcelona, Berlin, Dublin, Paris, Milan, Rome and London. FREENOW customer care and support teams operate from Dublin, Hamburg, Madrid, and Warsaw among other European cities.
Is FREE NOW owned by Uber?
Uber has been linked with a takeover of taxi-hailing app Free Now, which has a nationwide presence in Ireland. Free Now, which was previously called Hailo and then My Taxi, is owned as a joint venture by German car giants BMW and Mercedes-Benz owner Daimler.
How do you tip a driver on FREE NOW?
Passengers can tip the driver directly from their app before, during or up to 1 hour after the trip is completed. Tips can only be added as a percentage through the app; either 10%, 15% or 20% on top of the fare. See the exact tip amount for each trip in the 'Job History' section of the app.
Why is my taxi called free now?
The taxi app changed name as part of joining the wider-mobility international “NOW” brand family. The FREE NOW app will be operational in 100 cities across Europe, with 'match', the new taxi-sharing service being piloted across locations in Dublin, its first innovation for Irish passengers.
Is Uber and FREE NOW the same thing?
Free Now is by far the best taxi app in Rome. It's the same concept as Uber but with a taxi driver. It will probably cost less, but the interface is not as easy to use and it requires downloading a new app and signing up for the service.
Is free now only black cabs?
FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), taxis, eScooters and eBikes all directly through the app.